1. Contact Information
  2. Prerequisites
  3. Course Description and Credit Hours
  4. Required Texts
  5. Other Course Materials
  6. Course Objectives
  7. Assessments
  8. Grading Policy
  9. Grade Ranges
  10. Policy on Missed Assessments
  11. Notification of Changes
  12. Custom Sections
  13. Technical Support
  14. System Requirements
  15. Minimum Student Technical Skills
  16. TurnItIn
  17. The Capstone Creed
  18. Statement on Academic Misconduct
  19. Statement On Disability Accommodations
  20. Severe Weather Protocol
  21. Pregnant Student Accommodations
  22. Religious Observances
  23. UAct Statement

Capstone - CQM

CSM 590-921Summer 2020 | 2 Credit Hours

Independent Study-Self Paced

Juanita McMath

Contact Information

UA Campus Directory:


UA Course Catalog Prerequisites:

No prereqs found

Students should have completed the following courses in quality: CSM 506, CSM 507, CSM 508, CSM 512

Course Description

Course Description and Credit Hours

No description found

The purpose of culminating course is for students in the Masters of Science in Human Environmental Science, focusing on Consumer Quality Management, to demonstrate their mastery in this area of study of the academic program.

Required Texts

Required Texts from UA Supply Store:
  • NONE / NO TEXT REQUIRED (Required)

Other Course Materials

APA Style utilized - online resources or can purchase an APA Style manual.

Course Objectives / Learning Outcomes

The professor and student will collaborate on the capstone experience assignments.

Assessments, Exams and Assignment

Quality Management mastery will be demonstrated by conducting a field project that enables the student to demonstrate their ability to apply the concepts covered in consumer quality management and writing a formal research paper.

Project. The student will propose a potential project and after approval, the student will conduct the project. Projects can include the application of any of the quality methods covered in CSM 506 and CSM 507 and philosophies covered in CSM 508. The project can be conducted as part of the participant’s routine work assignment or can be a specially designed activity that engages people in a community group, non-profit, civic organization, church, or other social setting.

Paper. Each student will write a major paper in APA Style format (formal writting) that accomplishes several objectives. The paper must: (a) describe the quality methodology being utilized, providing scholarly citations/references (i.e., empirical research articles from reputable journals with peer review process) for the origins and uses of this methodology; (b) describe the process and results of the activity, the conclusions drawn from the activity includes reflections on what has been learned. Reflections include recommendations for improvements; (c) place the quality method within the broader context of quality management, drawing upon the major quality philosophies covered in CSM 508; and (d) be well written, at a level expected of a graduate student, and must employ citations from appropriate research references.

Grading Policy

The following will comprise grading:

Depth and breadth of project;

Depth of understanding of the subject matter;

Quality of writing;

Adherence to APA Style guidelines.

Grade Ranges

Policy on Missed Assessments

Do not wait until the last minute to submit your assessments. Work submitted after the due dates listed in Blackboard may result in a grade of zero. The professor is solely responsible for determining whether provisions will be made for unforeseen circumstances. You must report these circumstances as soon as possible after the event. You may be required to produce documentation. Please contact the professor if there are questions about missed due dates.

Notification of Changes

The professor will make every effort to follow the guidelines of this syllabus as listed; however, the professor reserves the right to amend this document as the need arises. In such instances, the professor will notify students in class and/or via email and will endeavor to provide reasonable time for students to adjust to any changes.

Technical Support

To obtain assistance with technical issues (removing pop-up blockers, opening pages or quizzes, etc.) or if you are unable to see the course content or have other questions regarding the course itself, please visit the College of Continuing Studies Online Course Technical Support Site to submit a request, or call 205-348-9157 (Toll Free: 1-866-205-1011) during their regular business hours.

System Requirements

This online course requires a modern Mac or PC computer and high-speed internet connection. Your computer must also have a compatible browser, PDF viewer, speakers or headphones, microphone, and productivity software such as Office.

Minimum Student Technical Skills

Taking an online course requires a general computer literacy. Students are expected to be able to use Crimson email, Blackboard, web browsers, and general word processing programs prior to enrolling in an online course. Student needing assistance using Blackboard are encouraged to visit the UA Blackboard support site.


The University of Alabama is committed to helping students uphold the ethical standards of academic integrity in all areas of study. Students agree that their enrollment in this course allows the instructor the right to use electronic devices to help prevent plagiarism. All course materials are subject to submission to TurnItIn.com for the purpose of detecting textual similarities. Assignments submitted to TurnItIn.com will be included as source documents in TurnItIn.com’s restricted access database solely for the purpose of detecting plagiarism in such documents. TurnItIn.com will be used as a source document to help students avoid plagiarism in written documents.

The Capstone Creed

The Capstone Creed was created by the Student Leaders Council. In the spring of 2000, a discussion of campus culture among student leaders led to an effort to identify the core values that sustain us as members of the University community. The Student Leaders Council recognized that the Capstone experience is not limited to our formal affiliation with the University during enrollment and that the University community does not end at the geographic boundaries of campus. As members of the Capstone community, there is a common thread that unites us all, and the Student Leaders Council has endeavored to make those core values manifest through the implementation of a campus-wide creed with which all Capstone stakeholders can identify.

The Capstone Creed reads: As a member of The University of Alabama community, I will pursue knowledge; act with fairness, integrity and respect; promote equity and inclusion; foster individual and civic responsibility; and strive for excellence in all I do.

Statement on Academic Misconduct

Students are expected to be familiar with and adhere to the official Academic Misconduct Policy provided in the Online Catalog.

Statement On Disability Accommodations

Contact the Office of Disability Services (ODS) as detailed in the Online Catalog.

Severe Weather Protocol

Please see the latest Severe Weather Guidelines in the Online Catalog.

Pregnant Student Accommodations

Title IX protects against discrimination related to pregnancy or parental status. If you are pregnant and will need accommodations for this class, please review the University’s FAQs on the UAct website.

Religious Observances

Under the Guidelines for Religious Holiday Observances, students should notify the instructor in writing or via email during the first two weeks of the semester of their intention to be absent from class for religious observance. The instructor will work to provide reasonable opportunity to complete academic responsibilities as long as that does not interfere with the academic integrity of the course. See full guidelines at Religious Holiday Observances Guidelines.

UAct Statement

The University of Alabama is committed to an ethical, inclusive community defined by respect and civility.  The UAct website (www.ua.edu/uact)  provides extensive information on how to report or obtain assistance with a variety of issues, including issues related to dating violence, domestic violence, stalking, sexual assault, sexual violence or other Title IX violations, illegal discrimination, harassment, hate or bias incidents, child abuse or neglect, hazing, threat assessment, retaliation, and ethical violations or fraud.